Better Business Bureau 2019

Somehow she has been able to dupe the BBB and currently has a rating of "A." This is because she has all her words meticulously placed, a "contract" with tidy fine print, and renters who fail to follow through.

The "so-called" cleaning crew, if it exists, does not clean. The pictures tell the story. Read the blog. Do your homework. DO NOT RENT THIS PLACE.

$101 / 5br - 3000ft2 - Special! 1-5 Bdrms 75% Off Ocean/Mtn Views Hot Tub Jacuzzi Fireplaces

Here's what a little digging will do...

Still says "Roads End" and has photos from prior to March 2011 when we stayed here. Over 90% of the furniture in these photos was broken and damaged seven years ago.

RUN.

Do NOT rent.

New Name, New Game?

In the hopes that the rental property was no longer in service there have been no updates to this blog in some time. However, several comments lead us to believe that there is still a problem with the property located on SW Jetty in Lincoln City.

Does anyone have current pictures? An updated listing for this property? Or know what name is being used at this time?

We would be happy to update this blog in order to help more unsuspecting vacationers avoid the nasty home we encountered.

ROADS END Scam Continues

As of March 2014, people are still renting and being disappointed and disgusted by the use of this property. We have done all we can with the information we have. If you or anyone you know has rented this property in the last six months, please feel free to respond in the comments section or contact the administrator with your story or pictures. We would be happy to update the blog and keep the reviews current.

You are welcome to use a pseudonym and maintain anonymity.

UPDATE: THIS IS the property listed on craigslist as special 75% off, it is a 3000 sq foot house, sleeps 14, with a hot tub. Please do not confuse this with another property that also uses the ROADS END name. As far as we know the other listing is an honorable vacation home. The offending property uses the title:

 5br - 3200ft² - ROADS END / LINCOLN CITY SLEEPS 14 HOT TUB (ROADS END)

and is found at the following website http:// www.oregoncoastview. com/ for photos.

By Any Other Name...

Roads End, Chablis Sands, I Dream of Jetty, or by any other name this is anything but a rose, and the deal still STINKS!

The following ad is now on craigslist: 

 $150 / 5br - 3000ft² - Special! 1-5 Bdrms 75% Off Ocean/Mtn Views Hot Tub Jacuzzi Fireplaces (Lincoln City/Depoe Bay) 

She is still using the old photos from pre-2011, which would seem to indicate that the scam continues. 

We strongly suggest you rethink renting this property. If you look closely you can see that the furniture pictured on the website is the same furniture and items noted as destroyed back in March of 2011. 

Roads End Vacation Rental

The Lincoln City vacation home Roads End, located at 5220 NW Jetty Ave, Lincoln City, OR 97367 is still up and running. The owners have changed the name for a third time in two years--and continue to rent to unsuspecting vacationers.

The most recent Better Business Bureau was resolved on November 15, 2012. Of course the complaint is found under the former name of Chablis Sands.

Better Business Bureau Oregon

One might assume that the owner has learned their lesson and cleaned up their act as one might say. However, when you check out the website Oregoncoastview.com and compare the pictures with the pictures in our March 2011 photos, you will notice that the futon in the first picture is the same one that is shown damaged as of March of 2011. The rug is the same dirty and stained rug from 2011. The pictured dining room table had already been destroyed and removed by March of 2011. The chaise was in a sad state as of March of 2011 as well.

Even if the furniture mentioned above could have been cleaned, it is unlikely that the damage to the futon structure could be fixed, nor could the mechanisms in the reclining couches be repaired to an acceptable standard.

At the very least the owner is still using deceptive photographs to sell the rental.

Be sensible! Find a reputable rental agency in Lincoln City and enjoy your break without the hassle and nuisance of this establishment.

Update on the BBB complaint

UPDATE: OCTOBER 2011

The current grade for Chablis Sands/I Dream of Jetty is an F. The BBB lists the following reasons for this rating:


Factors that lowered Chablis Sands' rating include:

• Failure to respond to 2 complaints filed against business.
• BBB does not have sufficient information to determine how long this business has been operating. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
• BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.

JULY 2011
As of this writing, BBB has done all they can.

Our complaint was never answered in any form by the business owner, so it simply went on record as such.

Sadly, as evidenced by recent comments, the owner has done nothing to rectify the situation and continues her current business practices.

Everything about this situation is especially worrisome given the employment listed in her LinkedIn profile.

Avoid Vacation Home Fraud

Renters Beware...

Vacation or rental home fraud is on the rise. The formula is ripe for this situation as the economy keeps families and individuals from traveling far from home, and the internet boasts easy access to rental opportunities near and far.

If you are like us, we work very hard for our money--including long hours and not a lot of pay. We must plan for some time before taking a vacation...even a short one. A vacation is about getting away. Putting aside the pressures and demands of every day life. The last thing you want to do on vacation is clean someone else's home. Not to mention the possible dangers of staying in a run down, filthy home in which the owner has made a lot of enemies.

Our mini break in the spring of 2011 was just such an adventure. We searched the internet for weeks before deciding on a beautiful vacation home in Lincoln City. We made the arrangements and headed to the coast over spring break. However, upon arrival we found garbage strewn all over the driveway. The front door appeared to have been jimmied at some previous time. And the front lock did not work properly.

Then there was the condition of the home: Filth. Grime. Broken glass. Broken furniture. Broken appliances. We feared for the safety of our children.

After being sternly reminded that there were absolutely NO REFUNDS. We headed to the store and bought cleaning supplies, as well as basic necessities such as towels and inside shoes so no one had to go barefoot. We spent the next four hours cleaning the home. And periodically over the next few days considerable more time cleaning areas that we felt we needed to use.

This is not our first experience with a vacation home. We've had arrangements that included self cleaning before. But always, these were reputable rentals with a cleaning crew and a policy that insured at least some monetary reimbursement for damage. This is not the case with Chablis Sands.

What can you do to keep this from happening to you? Be wary if any of the following happen:

• Price negotiation, especially if huge discounts are promised -- 75% off!
• If the person you communicate with is evasive, hard to reach, or does not provide complete information
• Full payment up front, with NO refunds for any reason
• Few or no reviews exist for the property
• No website is available
• No clear contact information is provided
• Little or no information is provided about the individual or the rental group
• Information is not standardized: communique from property owner does not match website
• Early and or late check-in times that allow for no cleaning crew
• A requirement that you bring cleaning supplies
• No credit cards accepted--credit cards often have safeguards against fraud

Do you want your children playing in a home where the carpets are saturated with broken glass? Do you want to sleep on beds that have not been cleaned, let alone sanitized, ever? Do you want to clean up someone else's feces and urine?

Think twice before you rent. Think twice before you rent Chablis Sands--then don't!

New Name: Chablis Sands

I dream of Jetty has changed it's name! But it hasn't changed any of it's advertising pictures. RENTERS BEWARE...Compare the pics at Chablis sands and the ones on this blog. The furniture on that website was broken and or destroyed months ago....