Better Business Bureau 2019

Somehow she has been able to dupe the BBB and currently has a rating of "A." This is because she has all her words meticulously placed, a "contract" with tidy fine print, and renters who fail to follow through.

The "so-called" cleaning crew, if it exists, does not clean. The pictures tell the story. Read the blog. Do your homework. DO NOT RENT THIS PLACE.

Comfort of Home: 5220 NW Jetty, Lincoln City

I Dream of Jetty, Chablis Sands, Roads End is now being touted as "Comfort of Home"

This home is currently listed on Flipkey:

Spectacular Ocean Views with the Comfort of Home

https://www.flipkey.com/properties/2382450/
 
and Craigslist: (usually boasting 75% off)

 $101 / 5br - 3000ft² - Special! 1-5 Bdrms 75% Off Ocean/Mtn Views Hot Tub Jacuzzi Fireplaces (Lincoln City/Depoe Bay)

 https://oregoncoast.craigslist.org/vac/d/special-1-5-bdrms-75-off/6583005701.html

and AirBnB:
5 Bedroom Ocean Views; Comfort of Home
https://www.airbnb.com/rooms/1557185?location=Lincoln%20City%2C%20OR%2C%20United%20States&s=6Ls_YOvA

The photos posted on each of these sites are the exact same ad photos of the home from our original stay back in 2011. A reputable homeowner, I believe, would update photos.

If you want to spend your vacation time cleaning the kitchen, bath, floors, and doing laundry this is the place for you.

Please, someone figure out a way to stop this person from renting this house to unsuspecting visitors!

The owner name listed on Flipkey and AirBnB is Chanda Z.

The 1.5 stars should be some indication of this homes disaster status.

Included below are photos of the home taken in April 2018 by a renter. 

Also on AirBnB?

This property may also be listed on AirBnB as of March/April 2018. If you have seen a listing you suspect is this same property, please contact me with screenshots or a link to the post. I will do what I can to investigate and post updates.

$101 / 5br - 3000ft2 - Special! 1-5 Bdrms 75% Off Ocean/Mtn Views Hot Tub Jacuzzi Fireplaces

Here's what a little digging will do...

Still says "Roads End" and has photos from prior to March 2011 when we stayed here. Over 90% of the furniture in these photos was broken and damaged seven years ago.

RUN.

Do NOT rent.

Still Active: Still Looking

Once again, I find that comments pop up from time to time insisting that this vacation rental is STILL a problem in Lincoln City, and may be far worse than before.

No, I do not have a listed way for you all to contact me. I have received threats in the past for maintaining this blog. Also, out of sight out of mind at times. Certain times of the year, or a trip to the coast, brings the blog to mind. So here I am again.

If you, or anyone you know has information (or photos) regarding this property that you would like published to this blog please email LCRentalDisaster @ gmail. I will keep an eye on that email for activity.

If you would prefer, simply LEAVE information directing us to the new name in the comments.

Thank you, and hopefully, you found us before you rented!

New Name, New Game?

In the hopes that the rental property was no longer in service there have been no updates to this blog in some time. However, several comments lead us to believe that there is still a problem with the property located on SW Jetty in Lincoln City.

Does anyone have current pictures? An updated listing for this property? Or know what name is being used at this time?

We would be happy to update this blog in order to help more unsuspecting vacationers avoid the nasty home we encountered.

ROADS END Scam Continues

As of March 2014, people are still renting and being disappointed and disgusted by the use of this property. We have done all we can with the information we have. If you or anyone you know has rented this property in the last six months, please feel free to respond in the comments section or contact the administrator with your story or pictures. We would be happy to update the blog and keep the reviews current.

You are welcome to use a pseudonym and maintain anonymity.

UPDATE: THIS IS the property listed on craigslist as special 75% off, it is a 3000 sq foot house, sleeps 14, with a hot tub. Please do not confuse this with another property that also uses the ROADS END name. As far as we know the other listing is an honorable vacation home. The offending property uses the title:

 5br - 3200ft² - ROADS END / LINCOLN CITY SLEEPS 14 HOT TUB (ROADS END)

and is found at the following website http:// www.oregoncoastview. com/ for photos.

Craigslist Post: Beware

The following text is nearly word for word the same ad that I found originally--back in 2011--that led me to a rental agreement with "I Dream of Jetty." The name of the rental has changed to "Roads End," the available start date is changed, and there is no longer a mention of dividing the rental.

If you follow the link to www.oregoncoastview.com there is two other properties listed, consider these properties suspect as well!

Craigslist text follows: 

1-5 Bedrooms 75% Off Ocean/Mtn Views Hot Tub, Massage Table, Jacuzzi, Fireplaces!

Roads End, short walking distance along the beach to Chinook Winds Casino!

Please mention the "Craigslist Special," receive up to 75% off starting weekdays for the next couple of
weeks and help fund pet adoption!

SPECIAL ROCK-BOTTOM PRICING for weekdays with early check-in and late check-out thrown in for free if possible. Lots of dates including weekends available starting 1/9/13.

***Discounts for weekdays, off-season, longer & monthly stays (property called Thor is monthly)***
***Size of house not the primary factor in pricing--couples and small groups also welcome!***

Please see http://www.oregoncoastview.com/ for photos!

Enjoy all the fun the beach has to offer while shopping at Lincoln City outlet malls!

~~A beach getaway also makes a great gift!

Rentals with 1 to 5 bedrooms, majestic 180-degree ocean and mountain views, easy beach access, lots of space with extra sleeping
accommodations for large groups, patio enclosure perfect for pets, and luxurious amenities, such as:

~2 close beach accesses to choose from!
~Oceanview jacuzzi in master bathroom, outdoor hot tub
~Spa retreat room w/ massage table and soothing water feature
~In Thor, ability to split into 2 private units w/separate kitchens
and entrances--great privacy for beach parties, families with kids,
etc.!
~Lots of decks, private patio w/BBQ
~Cable/WiFi high-speed internet
~Comfortable queen and king beds, and reclining couches with footrests
~Vaulted pine ceilings, stained glass and pine accents
~Several fireplaces
~Marbled countertops, beautiful wood and tile floors
~Well-stocked kitchens, stainless steel appliances, Jennaire oven with grilltop
~Foosball table, kites, games, puzzles, and lots of CDs available
~Proximity to attractions, library, outlet mall, hiking trails, grocery stores,
galleries, restaurants, indoor mini-golf, Road's End and
other state parks, art galleries, as well as the Chinook Winds Casino (in
walking distance!) and golf course!
~Incredible whale and storm watching!

Reasonable, negotiable prices.

Please e-mail for more information and an immediate response and see

http://www.oregoncoastview.com/ for photos.

By Any Other Name...

Roads End, Chablis Sands, I Dream of Jetty, or by any other name this is anything but a rose, and the deal still STINKS!

The following ad is now on craigslist: 

 $150 / 5br - 3000ft² - Special! 1-5 Bdrms 75% Off Ocean/Mtn Views Hot Tub Jacuzzi Fireplaces (Lincoln City/Depoe Bay) 

She is still using the old photos from pre-2011, which would seem to indicate that the scam continues. 

We strongly suggest you rethink renting this property. If you look closely you can see that the furniture pictured on the website is the same furniture and items noted as destroyed back in March of 2011. 

Roads End Vacation Rental

The Lincoln City vacation home Roads End, located at 5220 NW Jetty Ave, Lincoln City, OR 97367 is still up and running. The owners have changed the name for a third time in two years--and continue to rent to unsuspecting vacationers.

The most recent Better Business Bureau was resolved on November 15, 2012. Of course the complaint is found under the former name of Chablis Sands.

Better Business Bureau Oregon

One might assume that the owner has learned their lesson and cleaned up their act as one might say. However, when you check out the website Oregoncoastview.com and compare the pictures with the pictures in our March 2011 photos, you will notice that the futon in the first picture is the same one that is shown damaged as of March of 2011. The rug is the same dirty and stained rug from 2011. The pictured dining room table had already been destroyed and removed by March of 2011. The chaise was in a sad state as of March of 2011 as well.

Even if the furniture mentioned above could have been cleaned, it is unlikely that the damage to the futon structure could be fixed, nor could the mechanisms in the reclining couches be repaired to an acceptable standard.

At the very least the owner is still using deceptive photographs to sell the rental.

Be sensible! Find a reputable rental agency in Lincoln City and enjoy your break without the hassle and nuisance of this establishment.

Update on the BBB complaint

UPDATE: OCTOBER 2011

The current grade for Chablis Sands/I Dream of Jetty is an F. The BBB lists the following reasons for this rating:


Factors that lowered Chablis Sands' rating include:

• Failure to respond to 2 complaints filed against business.
• BBB does not have sufficient information to determine how long this business has been operating. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
• BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.

JULY 2011
As of this writing, BBB has done all they can.

Our complaint was never answered in any form by the business owner, so it simply went on record as such.

Sadly, as evidenced by recent comments, the owner has done nothing to rectify the situation and continues her current business practices.

Everything about this situation is especially worrisome given the employment listed in her LinkedIn profile.

New Name: Chablis Sands

I dream of Jetty has changed it's name! But it hasn't changed any of it's advertising pictures. RENTERS BEWARE...Compare the pics at Chablis sands and the ones on this blog. The furniture on that website was broken and or destroyed months ago....

REVIEW: I Dream of Jetty: Bedrooms and Such

The house has lots of beds. There is a king size bed in the master, as well as a queen size mattress on the floor next to it. There is another bed in the closet of the master bedroom. Down the hall there are three more rooms with full or queen beds on the lowest level. In the "spa" room you find a broken futon and a loveseat. On the main floor there is another futon, a chaise, and another bedroom with a full/queen. On the top floor there is another futon. and a large couch with recliners.

We found a broken light fixture on the way to the third floor. The glass is still on the floor. Might have cleaned it up, but the vacuum didn't not work properly.


The closets have blankets and pillows.

 The laundry room is on the lowest level. This is a picture of the room after we started the first couple loads of laundry.

Be sure to check out ALL the other posts for a detailed look at the other troubled areas.

REVIEW: I Dream of Jetty: Hot Tub

There's nothing like a long soak in a fabulous hot tub. And there's nothing that compares to finding that the same advertised hot tub is cold, swarming in green gunge and an arm's length away from the neighbor sitting on his back porch smoking a ciggy.

Don't let the picture fool you.




Be sure to check out ALL the other posts for a detailed look at the other troubled areas.

REVIEW: I Dream of Jetty: Spa Retreat

Ahhh...to relax in a sublime setting, receive a massage from a loved one, and to complete the mood the soothing sound of a water feature.

 

But then there is the "spa" at I Dream of Jetty where the massage table has been replaced by a broken down couch, futon and foosball table. The water feature, proudly touted on the website as part of the home, had buckets of standing water in the cabinet below. The feature no longer works. The hand rail to the lower level from the spa has been RIPPED from the wall. Again the walls here are filthy with stains and spills of who knows what splatter the yellow walls.

The foosball table, Although useable, has broken handles (some with duct tape), standing dust on the surface and nearly all of the guys on the field have no heads.

Be sure to check out ALL the other posts for a detailed look at the other troubled areas.

REVIEW: I Dream of Jetty: Living Room

Coastal rental I Dream of Jetty is anything but a dream. First, the living room.


 

Let's first take a look at the living room: The living room is no longer in this arrangement, but that is no big deal. However, all those lovely large windows are covered in smudges and hand prints. So much so, that it is difficult to see the porch beyond, let alone the ocean.

The dining table was, once upon a time, glass as seen above. The remnants of this table may be found in a closet down the hall. The table is now a distressed and scarred (not in a good way) wood table with a sticky residue that does not come clean, even with repeated scrubbing.

The chaise is stained and sagging. The futon on the South wall is broken, filthy and positioned in the advertised "spa" room.

Dining Room Wall

The walls are scarred, stained with food and goodness knows what else.

There is now a TV and DVD in this room, that is workable if you can position the wires in JUST the right spot.

Broken Futon

Be sure to check out ALL the other posts for a detailed look at the other troubled areas.

REVIEW: I Dream of Jetty: Beach House

This blog is dedicated to reviewing the "I Dream of Jetty" beach house, located in Lincoln City, Oregon. Because of the amount and severity of the damage and disrepair of this apparent luxury home, the entire blog is devoted solely to this review. The reviews are divided up by room or category.

If after reading this blog you still make a reservation, please come back and let our readers know how it went. Hopefully, you will follow renters who showed a bit of care...

We rented "I Dream of Jetty" for several days in early 2011.

Our experience: First of all, it was very difficult to discuss and finalize the rental with the owner. After many emails and phone calls, we knew that this person was either unwilling or unable to answer the simplest questions. Also, there was no option for using a credit card. These things should have been a warning. But we kept looking at those great pictures, the proximity to the beach and the decent price we negotiated.

On arrival, the house was a disaster. Garbage was strewn all over the driveway. The garbage cans filled and overflowing. The entry was sandy and dirty. The windows smeared with fingerprints and slime. The kitchen had food and dishes spread all over. None of the beds were made. Pillows were stained and dirty. Sheets were piled nearly four foot high in the laundry room, along with wet and muddy towels.

All of the furniture had stains. Two of the futons were broken. The reclining sofa in the main living room was broken. All carpets and walls were stained. There was visible dog hair everywhere. The hot tub was green with algae and tepid. Hardwood floors were dirty...and the list goes on and on and on.

We called the number provided for the manager. The instructions requested a text message unless it was an emergency. The situation was not quite an emergency, but definitely warranted speaking to someone. The owner quickly returned our call. Claiming the manager refused to respond. We received apologies and a stern reminder that there was absolutely NO refunds. Then a spiel about the manager falling down on the job and that she would be dismissed immediately (after a 30 day notice).


It took three people approximately 2.5 hours to clean the house sufficiently just to unload our gear. Plus a couple of more hours of laundry and cleaning to be able to use the kitchen, baths and beds. We did agree to a DIY cleaning arrangement, but that was assuming we were coming in to a relatively clean house at arrival.

Before we left we cleaned all the areas we used, washed the laundry and even washed the windows--not exactly the most relaxing of vacations. Especially minus the hot tub.

The location was great. The house was huge. And we ended up having a great time. However, do not be fooled into paying for any type of cleaning. There is NONE. Do not expect to use many of the amenities, including the jacuzzi or hot tub, nor the spa area.
 
If you can be happy cleaning before you settle in and can simply enjoy the views you will be fine in "I Dream of Jetty."

Strong Suggestion: FIND SOMEWHERE ELSE TO STAY

Be sure to check out ALL the other posts for a detailed look at the other troubled areas.