Better Business Bureau 2019

Somehow she has been able to dupe the BBB and currently has a rating of "A." This is because she has all her words meticulously placed, a "contract" with tidy fine print, and renters who fail to follow through.

The "so-called" cleaning crew, if it exists, does not clean. The pictures tell the story. Read the blog. Do your homework. DO NOT RENT THIS PLACE.

Comfort of Home: 5220 NW Jetty, Lincoln City

I Dream of Jetty, Chablis Sands, Roads End is now being touted as "Comfort of Home"

This home is currently listed on Flipkey:

Spectacular Ocean Views with the Comfort of Home

https://www.flipkey.com/properties/2382450/
 
and Craigslist: (usually boasting 75% off)

 $101 / 5br - 3000ft² - Special! 1-5 Bdrms 75% Off Ocean/Mtn Views Hot Tub Jacuzzi Fireplaces (Lincoln City/Depoe Bay)

 https://oregoncoast.craigslist.org/vac/d/special-1-5-bdrms-75-off/6583005701.html

and AirBnB:
5 Bedroom Ocean Views; Comfort of Home
https://www.airbnb.com/rooms/1557185?location=Lincoln%20City%2C%20OR%2C%20United%20States&s=6Ls_YOvA

The photos posted on each of these sites are the exact same ad photos of the home from our original stay back in 2011. A reputable homeowner, I believe, would update photos.

If you want to spend your vacation time cleaning the kitchen, bath, floors, and doing laundry this is the place for you.

Please, someone figure out a way to stop this person from renting this house to unsuspecting visitors!

The owner name listed on Flipkey and AirBnB is Chanda Z.

The 1.5 stars should be some indication of this homes disaster status.

Included below are photos of the home taken in April 2018 by a renter. 

Also on AirBnB?

This property may also be listed on AirBnB as of March/April 2018. If you have seen a listing you suspect is this same property, please contact me with screenshots or a link to the post. I will do what I can to investigate and post updates.

$101 / 5br - 3000ft2 - Special! 1-5 Bdrms 75% Off Ocean/Mtn Views Hot Tub Jacuzzi Fireplaces

Here's what a little digging will do...

Still says "Roads End" and has photos from prior to March 2011 when we stayed here. Over 90% of the furniture in these photos was broken and damaged seven years ago.

RUN.

Do NOT rent.

Still Active: Still Looking

Once again, I find that comments pop up from time to time insisting that this vacation rental is STILL a problem in Lincoln City, and may be far worse than before.

No, I do not have a listed way for you all to contact me. I have received threats in the past for maintaining this blog. Also, out of sight out of mind at times. Certain times of the year, or a trip to the coast, brings the blog to mind. So here I am again.

If you, or anyone you know has information (or photos) regarding this property that you would like published to this blog please email LCRentalDisaster @ gmail. I will keep an eye on that email for activity.

If you would prefer, simply LEAVE information directing us to the new name in the comments.

Thank you, and hopefully, you found us before you rented!

New Name, New Game?

In the hopes that the rental property was no longer in service there have been no updates to this blog in some time. However, several comments lead us to believe that there is still a problem with the property located on SW Jetty in Lincoln City.

Does anyone have current pictures? An updated listing for this property? Or know what name is being used at this time?

We would be happy to update this blog in order to help more unsuspecting vacationers avoid the nasty home we encountered.

ROADS END Scam Continues

As of March 2014, people are still renting and being disappointed and disgusted by the use of this property. We have done all we can with the information we have. If you or anyone you know has rented this property in the last six months, please feel free to respond in the comments section or contact the administrator with your story or pictures. We would be happy to update the blog and keep the reviews current.

You are welcome to use a pseudonym and maintain anonymity.

UPDATE: THIS IS the property listed on craigslist as special 75% off, it is a 3000 sq foot house, sleeps 14, with a hot tub. Please do not confuse this with another property that also uses the ROADS END name. As far as we know the other listing is an honorable vacation home. The offending property uses the title:

 5br - 3200ft² - ROADS END / LINCOLN CITY SLEEPS 14 HOT TUB (ROADS END)

and is found at the following website http:// www.oregoncoastview. com/ for photos.

Craigslist Post: Beware

The following text is nearly word for word the same ad that I found originally--back in 2011--that led me to a rental agreement with "I Dream of Jetty." The name of the rental has changed to "Roads End," the available start date is changed, and there is no longer a mention of dividing the rental.

If you follow the link to www.oregoncoastview.com there is two other properties listed, consider these properties suspect as well!

Craigslist text follows: 

1-5 Bedrooms 75% Off Ocean/Mtn Views Hot Tub, Massage Table, Jacuzzi, Fireplaces!

Roads End, short walking distance along the beach to Chinook Winds Casino!

Please mention the "Craigslist Special," receive up to 75% off starting weekdays for the next couple of
weeks and help fund pet adoption!

SPECIAL ROCK-BOTTOM PRICING for weekdays with early check-in and late check-out thrown in for free if possible. Lots of dates including weekends available starting 1/9/13.

***Discounts for weekdays, off-season, longer & monthly stays (property called Thor is monthly)***
***Size of house not the primary factor in pricing--couples and small groups also welcome!***

Please see http://www.oregoncoastview.com/ for photos!

Enjoy all the fun the beach has to offer while shopping at Lincoln City outlet malls!

~~A beach getaway also makes a great gift!

Rentals with 1 to 5 bedrooms, majestic 180-degree ocean and mountain views, easy beach access, lots of space with extra sleeping
accommodations for large groups, patio enclosure perfect for pets, and luxurious amenities, such as:

~2 close beach accesses to choose from!
~Oceanview jacuzzi in master bathroom, outdoor hot tub
~Spa retreat room w/ massage table and soothing water feature
~In Thor, ability to split into 2 private units w/separate kitchens
and entrances--great privacy for beach parties, families with kids,
etc.!
~Lots of decks, private patio w/BBQ
~Cable/WiFi high-speed internet
~Comfortable queen and king beds, and reclining couches with footrests
~Vaulted pine ceilings, stained glass and pine accents
~Several fireplaces
~Marbled countertops, beautiful wood and tile floors
~Well-stocked kitchens, stainless steel appliances, Jennaire oven with grilltop
~Foosball table, kites, games, puzzles, and lots of CDs available
~Proximity to attractions, library, outlet mall, hiking trails, grocery stores,
galleries, restaurants, indoor mini-golf, Road's End and
other state parks, art galleries, as well as the Chinook Winds Casino (in
walking distance!) and golf course!
~Incredible whale and storm watching!

Reasonable, negotiable prices.

Please e-mail for more information and an immediate response and see

http://www.oregoncoastview.com/ for photos.

By Any Other Name...

Roads End, Chablis Sands, I Dream of Jetty, or by any other name this is anything but a rose, and the deal still STINKS!

The following ad is now on craigslist: 

 $150 / 5br - 3000ft² - Special! 1-5 Bdrms 75% Off Ocean/Mtn Views Hot Tub Jacuzzi Fireplaces (Lincoln City/Depoe Bay) 

She is still using the old photos from pre-2011, which would seem to indicate that the scam continues. 

We strongly suggest you rethink renting this property. If you look closely you can see that the furniture pictured on the website is the same furniture and items noted as destroyed back in March of 2011. 

Roads End Vacation Rental

The Lincoln City vacation home Roads End, located at 5220 NW Jetty Ave, Lincoln City, OR 97367 is still up and running. The owners have changed the name for a third time in two years--and continue to rent to unsuspecting vacationers.

The most recent Better Business Bureau was resolved on November 15, 2012. Of course the complaint is found under the former name of Chablis Sands.

Better Business Bureau Oregon

One might assume that the owner has learned their lesson and cleaned up their act as one might say. However, when you check out the website Oregoncoastview.com and compare the pictures with the pictures in our March 2011 photos, you will notice that the futon in the first picture is the same one that is shown damaged as of March of 2011. The rug is the same dirty and stained rug from 2011. The pictured dining room table had already been destroyed and removed by March of 2011. The chaise was in a sad state as of March of 2011 as well.

Even if the furniture mentioned above could have been cleaned, it is unlikely that the damage to the futon structure could be fixed, nor could the mechanisms in the reclining couches be repaired to an acceptable standard.

At the very least the owner is still using deceptive photographs to sell the rental.

Be sensible! Find a reputable rental agency in Lincoln City and enjoy your break without the hassle and nuisance of this establishment.

Review: Chablis Sands

The following is an excerpt from a comment we received:

"We spent our hard earned money on a fraud. Called 'Chablis Sands' now, clearly to avoid people seeing this, which we wish we would have.

We paid $400 for 2 nights. The hot tub was green with algae & stunk like rotten plants, couldn't use it. The jet tub in the bathroom couldn't be filled because a fixture was loose, flooding the floor, couldn't use that. The carpets were disgusting, we never took our shoes off & the one time I did, I cut my foot. There was a reddish-brown smear on doors/closets/carpets, the dishwasher was broken, there was sand & food crumbs all over the furniture, the front door has obviously been kicked in before...this plae is gross, plain and simple. It hasn't been cleaned in a very, very long time.

...[the] room was so dirty, we slept in our clothes.

This place should be shut down to rentals. Period."

Update on the BBB complaint

UPDATE: OCTOBER 2011

The current grade for Chablis Sands/I Dream of Jetty is an F. The BBB lists the following reasons for this rating:


Factors that lowered Chablis Sands' rating include:

• Failure to respond to 2 complaints filed against business.
• BBB does not have sufficient information to determine how long this business has been operating. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
• BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.

JULY 2011
As of this writing, BBB has done all they can.

Our complaint was never answered in any form by the business owner, so it simply went on record as such.

Sadly, as evidenced by recent comments, the owner has done nothing to rectify the situation and continues her current business practices.

Everything about this situation is especially worrisome given the employment listed in her LinkedIn profile.

Avoid Vacation Home Fraud

Renters Beware...

Vacation or rental home fraud is on the rise. The formula is ripe for this situation as the economy keeps families and individuals from traveling far from home, and the internet boasts easy access to rental opportunities near and far.

If you are like us, we work very hard for our money--including long hours and not a lot of pay. We must plan for some time before taking a vacation...even a short one. A vacation is about getting away. Putting aside the pressures and demands of every day life. The last thing you want to do on vacation is clean someone else's home. Not to mention the possible dangers of staying in a run down, filthy home in which the owner has made a lot of enemies.

Our mini break in the spring of 2011 was just such an adventure. We searched the internet for weeks before deciding on a beautiful vacation home in Lincoln City. We made the arrangements and headed to the coast over spring break. However, upon arrival we found garbage strewn all over the driveway. The front door appeared to have been jimmied at some previous time. And the front lock did not work properly.

Then there was the condition of the home: Filth. Grime. Broken glass. Broken furniture. Broken appliances. We feared for the safety of our children.

After being sternly reminded that there were absolutely NO REFUNDS. We headed to the store and bought cleaning supplies, as well as basic necessities such as towels and inside shoes so no one had to go barefoot. We spent the next four hours cleaning the home. And periodically over the next few days considerable more time cleaning areas that we felt we needed to use.

This is not our first experience with a vacation home. We've had arrangements that included self cleaning before. But always, these were reputable rentals with a cleaning crew and a policy that insured at least some monetary reimbursement for damage. This is not the case with Chablis Sands.

What can you do to keep this from happening to you? Be wary if any of the following happen:

• Price negotiation, especially if huge discounts are promised -- 75% off!
• If the person you communicate with is evasive, hard to reach, or does not provide complete information
• Full payment up front, with NO refunds for any reason
• Few or no reviews exist for the property
• No website is available
• No clear contact information is provided
• Little or no information is provided about the individual or the rental group
• Information is not standardized: communique from property owner does not match website
• Early and or late check-in times that allow for no cleaning crew
• A requirement that you bring cleaning supplies
• No credit cards accepted--credit cards often have safeguards against fraud

Do you want your children playing in a home where the carpets are saturated with broken glass? Do you want to sleep on beds that have not been cleaned, let alone sanitized, ever? Do you want to clean up someone else's feces and urine?

Think twice before you rent. Think twice before you rent Chablis Sands--then don't!

New Name: Chablis Sands

I dream of Jetty has changed it's name! But it hasn't changed any of it's advertising pictures. RENTERS BEWARE...Compare the pics at Chablis sands and the ones on this blog. The furniture on that website was broken and or destroyed months ago....

Better Business Bureau

Attempted to file a complaint with the Better Business Bureau: however, since the business is not a participating member and the owner refused to reply, nothing was done.

Our goal was merely to get the name and information out to the masses....

Craigslist

UPDATE: In the last two weeks (today is 6/3) the ad has been placed at least two times per day, nearly EVERY day. The ad is typically flagged down within minutes to an hour. So there are others out there trying to keep her from renting to unsuspecting visitors. 

No longer finding the 75% off ad on the Oregon Coast Craigslist every few days...Perhaps others have had similar experiences, or suspect fraudulent advertising/business practices.

REVIEW: I Dream of Jetty: Bedrooms and Such

The house has lots of beds. There is a king size bed in the master, as well as a queen size mattress on the floor next to it. There is another bed in the closet of the master bedroom. Down the hall there are three more rooms with full or queen beds on the lowest level. In the "spa" room you find a broken futon and a loveseat. On the main floor there is another futon, a chaise, and another bedroom with a full/queen. On the top floor there is another futon. and a large couch with recliners.

We found a broken light fixture on the way to the third floor. The glass is still on the floor. Might have cleaned it up, but the vacuum didn't not work properly.


The closets have blankets and pillows.

 The laundry room is on the lowest level. This is a picture of the room after we started the first couple loads of laundry.

Be sure to check out ALL the other posts for a detailed look at the other troubled areas.

REVIEW: I Dream of Jetty: Hot Tub

There's nothing like a long soak in a fabulous hot tub. And there's nothing that compares to finding that the same advertised hot tub is cold, swarming in green gunge and an arm's length away from the neighbor sitting on his back porch smoking a ciggy.

Don't let the picture fool you.




Be sure to check out ALL the other posts for a detailed look at the other troubled areas.

REVIEW: I Dream of Jetty: Spa Retreat

Ahhh...to relax in a sublime setting, receive a massage from a loved one, and to complete the mood the soothing sound of a water feature.

 

But then there is the "spa" at I Dream of Jetty where the massage table has been replaced by a broken down couch, futon and foosball table. The water feature, proudly touted on the website as part of the home, had buckets of standing water in the cabinet below. The feature no longer works. The hand rail to the lower level from the spa has been RIPPED from the wall. Again the walls here are filthy with stains and spills of who knows what splatter the yellow walls.

The foosball table, Although useable, has broken handles (some with duct tape), standing dust on the surface and nearly all of the guys on the field have no heads.

Be sure to check out ALL the other posts for a detailed look at the other troubled areas.

REVIEW: I Dream of Jetty: Kitchen

Gourmet kitchen including: granite countertop, gas stove, microwave, full-size refrigerator, Jenn-Aire grill, Braun dishwasher...Absolutely beautiful--in the pictures.


On the positive side: There really is a granite countertop! Even though there are some pits and damage, when it is not filthy it looks very nice.

The stove works, despite layers of filth and grime. However, the oven works only about half the time and does not heat properly when it does stay on.

A Jenn-Aire grill? As we recall, this must be the non-working grill next to the stove. Does not work. Not at all. Not even a little. There IS a BBQ grill outside under the main entrance. No idea if it works, but if you ever get the filth off, you might be able to set it on fire.

Braun dishwasher...unless GE makes a line called Braun this is false advertising as well. In the advertised photo the dishwasher is stainless steel, but currently it is a basic white. It is also worth mentioning that dishes do not come clean when placed in the dishwasher--even when spread out and rinsed thoroughly first. A residue and food particles remain on 1/3 to 1/2 of the dishes after every wash.


There is a working microwave. If you hit the inside-bottom-left corner of the door button it may open eventually. It will most likely need a thorough cleaning before use, unless you like random particles of food from weeks past in your food.

There are high quality stainless Kirkland brand pans pictured hanging from the pot rack. Only a few pans remain, and those are covered in stains and or burns. The remaining pans are low quality non-stick with the teflon severely damaged.

The stoneware dishes are chipped, stained and insufficient in quantity to serve more than about 6 people per meal.

The faucet leaks unless it is shut off in just the right manner. There is at least one broken cabinet door.

Do not count on basic kitchen needs--spices are filthy (layers of grease and dirt), no hand soap, there may or may not be dish detergent, and the kitchen towels are likely in the laundry room still dirty from the last renters.

Be sure to check out ALL the other posts for a detailed look at the other troubled areas.